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What’s Love Got To Do With It?

The reading level for this article is Novice Customer Loyalty, we all want it. Don’t we? Some people say its dead – they say that customers are fickle, that they don’t want loyalty, that they just want the...

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      Don’t Give Your Customers What They Want

      The reading level for this article is Novice One of the mantras we hear repeatedly in business is “The customer is always right.” I’m here to tell you that if you want to build a thriving business you need to...

        Providing Great Customer Service

        The reading level for this article is Novice So, what do you need to look for in hiring Customer Service representatives?  Writing a careful, well thought out job description will help identify and locate the best employees. ...

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